What We Collect and Why We Collect It
When you open an account on rsvip2, we collect the information needed to run your account and process transactions — your name, email address, mobile number, and the wallet details you connect (DANA, OVO, or GoPay). We also log your device type, browser, and IP address
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each time you access the platform, which helps us detect unusual login activity and keep your account safe. Transaction records are retained to meet payment-processing requirements and to support any disputes you raise with us. If you contact our support team, we store that conversation so
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we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors — such as when a GoPay or OVO transfer is initiated — is limited to what those processors need to complete the transaction. Players in Denpasar
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and across Indonesia access the platform under the same data-handling standards. You can request a copy of your stored data or ask us to remove it by contacting support directly. Retention periods depend on the type of data and applicable legal requirements in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.